Order Tracking
Track Your Foot Spikes Order
Once your Foot Spikes purchase has been dispatched, we'll generally email tracking information within 1–2 business days after shipment. Tracking may require another 24–72 hours to show its first carrier scan.
Open the Tracking Portal
Use the order number or tracking details requested by the portal. The order number appears in the confirmation email sent to the address provided at checkout. Do not share passwords or payment card numbers through tracking forms.
Understanding Tracking Statuses
- Order received: Payment has been submitted and the order is being reviewed or prepared.
- Preparing: We are processing the order, normally within 1–2 business days.
- Label created: A shipment record exists, but the carrier may not have scanned the package yet.
- In transit: The parcel is moving through the carrier network. Estimated transit is 7–12 business days after dispatch.
- Out for delivery: The parcel is with the local delivery provider for final delivery.
- Delivered: The carrier reports delivery. If you cannot locate the parcel, contact us.
No Tracking Details Yet?
If your order is recently placed, please allow the normal 1–2 business-day processing period. After dispatch, tracking is generally provided within 1–2 business days. If the tracking link does not update immediately, allow 24–72 hours for carrier scans. If it remains unavailable or appears incorrect, email us.
Need Help With an Order?
Contact sales@footspikes.shop with your order number, your checkout email address and a short description of the issue. For full details, see the Shipping Policy and Refund and Returns Policy.